Introducing a Dedicated Microsoft Graph Permission for License Assignment
For a long time, the User.ReadWrite.All permission was the least privilege possible for your application or scripts to perform Direct…
Microsoft Teams Admins can no longer create Teams Phone Resource Accounts
Less than a month ago (Apr 18, 2024), Microsoft announced via Message Center (MC780743) that the following Entra roles: * Teams Administrator * Teams Communications Administrator * Teams Telephony Administrator Will no longer grant the ability to create Resource Accounts. Starting in mid-July 2024, only Global Administrators or User Administrators can create and
How to Automatically License Resource Accounts in Microsoft Teams
As a Microsoft Teams Admin, you may face challenges creating new call queues or auto attendants if you don't have the appropriate roles to…
How to Check the Permissions of Your Microsoft Graph Application Via JWT
Check the Permissions of Your Microsoft Graph Application using Access Token (JWT) To ensure that your Microsoft Graph application is functioning properly, it is important to check its permissions (go here for a full list of graph permissions). This will help you make sure that the app has the necessary
Solutions for Managing Direct Routing Numbers in Teams
There are various reasons why your organization may choose Direct Routing as your PSTN connectivity option in Microsoft Teams. (Shameless plug to my other article on why you should consider DRaaS) * You may have an existing PSTN infrastructure (ex. SBCs / SIP Trunks) you want to continue to leverage with existing
How to Clear Microsoft Teams (NEW or Classic) Cache on Windows or Mac
Clearing the cache of Microsoft Teams can sometimes resolve unusual behaviour or outdated server-side settings (ex. changes made in Teams Admin Center or Azure that have yet to be reflected in your client). By deleting the local data stored in your Microsoft Teams client, you force the client to reload
Microsoft Teams Shared Calling — Everything You Need To Know (2025 Edition)
One of the big announcements at Microsoft Inspire 2023 was the unveiling of Shared Calling for Microsoft Teams. Since then, Shared Calling has garnered significant interest, especially among organizations observing a decline in PSTN usage, because it presents a significant cost-saving opportunity by having users share the cost of a
Teams Sprawl Can Hinder Your Copilot Rollout. Team Owners Can Help!
Microsoft’s Copilot promises to unlock the power of generative AI and revolutionize the way you work.
5 Reasons to Consider Direct Routing as Service (DRaaS) as Your PSTN Connectivity into Microsoft…
Microsoft provides customers great flexibility in choosing their PSTN connectivity into Microsoft Teams through various options. Earlier…
Remote Provisioning of Yealink Phones for Microsoft Teams — YMCS vs TAC Configuration Profiles
Provisioning of Yealink Phones for Microsoft Teams — YMCS vs Configuration Profiles in TAC If you have a bunch of Teams Certified Yealink Phones to manage and you want to push configurations (potentially in bulk) without physical or network access to the device’s administration web GUI (accessed via the IP
How to Connect to Teams Powershell Module (TPM) using App-Based Authentication
As of Release 4.9.1 of the Teams Powershell Module (TPM), Microsoft supports Application-based authentication. This tutorial provides the necessary steps to authenticate to TPM using a Service Principal.
Why Choose Microsoft Loop as Your Wiki
A quick comparison of Microsoft Loop against other tools like Notion, Coda, Confluence and Sharepoint.