Microsoft Teams
Less than a month ago (Apr 18, 2024), Microsoft announced via Message Center (MC780743) that the following Entra roles: * Teams Administrator * Teams Communications Administrator * Teams Telephony Administrator Will no longer grant the ability to create Resource Accounts. Starting in mid-July 2024, only Global Administrators or User Administrators can create and
Entra ID
As a Microsoft Teams Admin, you may face challenges creating new call queues or auto attendants if you don't have the appropriate roles to…
Microsoft Teams Phone
There are various reasons why your organization may choose Direct Routing as your PSTN connectivity option in Microsoft Teams. (Shameless plug to my other article on why you should consider DRaaS) * You may have an existing PSTN infrastructure (ex. SBCs / SIP Trunks) you want to continue to leverage with existing
Microsoft Teams
Clearing the cache of Microsoft Teams can sometimes resolve unusual behaviour or outdated server-side settings (ex. changes made in Teams Admin Center or Azure that have yet to be reflected in your client). By deleting the local data stored in your Microsoft Teams client, you force the client to reload
Microsoft Teams
One of the big announcements at Microsoft Inspire 2023 was the unveiling of Shared Calling for Microsoft Teams. Since then, Shared Calling has garnered significant interest, especially among organizations observing a decline in PSTN usage, because it presents a significant cost-saving opportunity by having users share the cost of a
Microsoft Teams
Microsoft’s Copilot promises to unlock the power of generative AI and revolutionize the way you work.
Microsoft Teams Phone
Microsoft provides customers great flexibility in choosing their PSTN connectivity into Microsoft Teams through various options. Earlier…
Microsoft Teams
As of Release 4.9.1 of the Teams Powershell Module (TPM), Microsoft supports Application-based authentication. This tutorial provides the necessary steps to authenticate to TPM using a Service Principal.